Chatbots. Voicebots. Gen AI bots. Oh my!

Whatever AI bot you want, we can build it, train it and maintain it.

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Why do I need an AI bot?

If you ask us, we'd say the benefits are endless. But here are the main reasons why our clients invest in a chatbot:

  • ROI
    A typical bot pilot pays for itself in less than a year! And the longer it runs, the more money you save. It's the gift that keeps on giving
  • Save time
    Save your employees and your users time by automating what can be automated, eliminating queues and answering questions instantly
  • 24/7 availability
    Forget the 9 to 5 and support your users when and where they need it. It doesn't matter what timezone you're in or if it's a holiday weekend. You'll always be there to help
  • No monkey jobs
    Stop doing the monkey jobs and focus on work that adds value! If it can be automated, then do it. Your employees, customers and managers will be happier!
  • Scale your conversations
    AI bots are superhuman because they can handle multiple conversations at the same time. They allow you to scale your conversations, without scaling your team
  • Add personalization
    It's 2025. Users expect personalized experiences. Since bots participate in 1-1 conversations, it's very easy to personalize the experience for your users. Using CRM data, context and more, it starts to feel like a real conversation

Leverage knowledge from +100 bots

We specialize in building bots. Over the last 5 years, we've built +100 chat-, voice- and gen AI bots across 5 continents. Here's what you can count on when working with Campfire AI.

Expertise

We learned by building, not just presenting. Our hands-on experience means we know how AI works outside of a presentation.

Reliability

We turn the complexity of conversational AI into predictable outcomes with our in-house methodologies and best practices.

R&D

Get the inside scoop on our latest research tracks and findings. We openly share our results with our clients and partners.

Build a chatbot
2-12 weeks

Whether you want an intent-based, gen AI or hybrid chatbot, we always work in 3 phases to ensure we deliver your chatbot on time.

Phase 1 | Scope & Design: Participate in hands-on workshops to finalize your chatbot’s scope management and design the conversational experience.
Phase 2 | Build & Test: Build, code, connect, train, test... We turn the envisioned designs into a working conversational experience.
Phase 3 | Launch & Learn: We publish the bot to the live environment and monitor all incoming conversations to optimize the AI model and user experience.

Process:

  • Scope & Design
  • Build & test
  • Launch & learn
Build a voicebot
3-12 weeks

Whether you want an intent-based, gen AI or hybrid voicebot, we work in 4 phases to ensure we deliver your voicebot on time.

Phase 1 | Technical Validation: Determine the technical set-up, including phone number(s), offload software and required information handovers.
Phase 2 | Scope & Design: Participate in hands-on workshops to finalize your voicebot’s scope management and design the conversational experience.
Phase 3 | Build & Test: Build, code, connect, train, test... We turn the envisioned designs into a working conversational experience.
Phase 4 | Launch & Learn: We publish the bot to the live environment and monitor all incoming conversations to optimize the AI model and user experience.

Process:

  • Technical validation
  • Scope & design
  • Build & test
  • Launch & learn
Optimization as a service
2-15 days/month

Depending on the size of your bot and what your goals are, we'll agree on a monthly allotment of hours for training, maintaining and optimizing your bot. You'll receive a dedicated Campfire Project Manager (PM) who'll manage the live and staging versions of the bot, help you prioritize your backlog of change requests, bring in expert profiles to make recommendations and prepare a monthly status to share with your management.

Process:

  • Scope the upcoming release
  • Campfire does the work
  • Test the release
  • Launch the release
  • Share the monthly report
Bot breaking
1-2 days

Identify and secure your bot's vulnerabilities before launching publicly. Our technical experts will try to break your bot provide a detailed list of weaknesses and vulnerabilities.

Process:

  • Share your bot
  • Campfire tries to break your bot
  • 60 min. debrief to walk through the results